• Make sure of the full name of the city, neighborhood and mobile number because it will be approved in sending the request.
• If the order is shipped, our responsibility ends. And the customer must follow up his request with the shipping company.. and if you received the request and the shipping company tried to communicate with you and there is no response, this is considered negligence borne by the customer and we have no responsibility in that
• In the event that the order arrives less than what was requested, the store bears the responsibility.
• The request is not approved until the full amount has been transferred (product cost + shipping cost).
6- The order is considered confirmed only after payment and confirmation of the order, the receipt must be attached for bank transfer requests..
We do not have a product or refund service, nor an order cancellation service
• The store has the right to change the shipping company, if it is in the interest of the order
(to speed up the order shipping process)
• We do not receive any returned shipment because it is a care product. If it is shipped and returned, it will take a longer time with the shipping companies and then be damaged. The store is not responsible for not receiving the shipment.
• The order is delivered to the shipping company within two working days.
• Our products are safe for pregnant women, nursing mothers, teenage girls, and people with eczema who are not allergic to the ingredients mentioned below.
